The thoughtfully crafted Packleader fleece jacket combines warmth, durability, and smart functionality tailored specifically for life outdoors with your dog.

The outer layer is made from warm recycled pile fleece, paired with a smooth recycled fleece lining for comfort and insulation. High-wear areas are reinforced with durable recycled ripstop fabric along the lower hem — where muddy paws and drooly snouts often land — and on the lower sleeves up to the elbows for added protection.

A two-way front zipper allows easy use with a trekking or hands-free leash belt without needing to wear it over the jacket or compromise the fit. The jacket features a large front zippered treat pocket with a removable lining for easy washing. Beneath it, cozy hand-warming pockets double as quick wipe-off pockets for dirty hands.

A dedicated chest pocket keeps your phone within easy reach, while a practical attachment ring below provides a convenient place for a clicker or other training tools.
Spacious back pockets provide ample room for dog training gear, toys, or accessories. A reflective detail on the back enhances visibility in low-light conditions.

Built to support every step of your adventure with your dog.

• Main materials GRS-certified Recycled Polyester (RPET) 
  
• Recycled 450gsm Pile Fleece with Jacquard knitted pattern
  
• Layered fleece construction for extra warmth and wind resistance
  
• Durable recycled ripstop reinforcements on high-wear areas 
  
• Hand-warming pockets that also function as quick wipe-off pockets 
  
• Multiple purpose-built pockets for dog training and outdoor use
• Removable and washable treat pocket lining 
  
• Two-way front zipper for use with trekking and hands-free leash belts 
  
• Reflective details for improved visibility in low light
  

How can I order products from the online store? 
You can order products by selecting the products you want, adding them to the shopping cart, and following the instructions at checkout.

How much does the shipping cost?

The shipping cost vary depending on the chosen shipping method, the size of the order and the destination country. You can see shipping costs on the checkout page or on the view cart page if you type your country and your ZIP code.

We provide free shipping for orders over 75€.

Customer outside of EU are responsible for possible import customs and taxes.

How long does delivery take?

Europe: Orders to Europe are shipped with GLS, DHL or FedEx based on customers preference, location and the size of the order. Generally the delivery time to Europe is from 2 to 8 business days.

Rest of the World: To countries outside Europe orders are shipped with DHL or FedEx. Generally the delivery outside Europe is from 2 to 8 business days.

Please note that the delivery times are estimates and may change especially during holiday seasons. 

How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number that allows you to monitor the progress of your order.

What should I do if the product is defective or broken upon arrival?
Please inspect your order upon reception and contact us as soon as possible at hello@woollywolf.co if the item is defective, damaged or if you receive the wrong item.

How can I return or exchange a product?
You can return or exchange a product by following the return instructions found on the 'Return, Exchange & Refund' page.

Do you ship internationally?
Yes, we generally offer international shipping. However, some exceptions may apply. Please note that shipping costs and delivery times vary depending on the destination. We provide several shipping methods. Please note that we currently do not deliver to all countries — availability will be confirmed during the checkout process.

How can I pay for my purchases?
We accept several different payment methods, including:

Credit Cards: Visa, MasterCards, American Express. Credit card payments are made by Stripe payment gateway

Apple pay, Google pay, ShopPay

Klarna

Paypal

Paytrail: The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted: Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oy.

Gift card

Choose the payment method that suits you best at checkout.

Is it safe to buy from your online store?
Yes, our online store uses secure payment processes and SSL encryption to protect our customers' personal information.

What should I do if I forget my password?
If you have forgotten your password, you can reset it by clicking on the "Forgot Password?" link on the login page. Then follow the given instructions to set a new password.

How can I contact customer service?
You can contact our customer service by emailing us at hello@woollywolf.co or through the 'Contact Us' form. 

We will get back to you as soon as possible during business hours. Please note that it may sometimes take a couple of days to receive a reply.