The Woolly Wolf Hydration Shoulder Bag is everything you need — whether on a long hike or a day in the city. In line with Woolly Wolf’s commitment to using recycled materials, this bag is made from recycled PET bottles.

The spacious main compartment easily accommodates daily essentials and includes a separate pocket for keeping things organized, plus a built-in poop bag compartment with a discreet side outlet. On the front, a generously sized Woolly Wolf magnetic treat pocket and a mesh pocket provide space for toys and more.

 The second compartment features a large phone pocket and a removable water bowl, so your dog’s bowl is always at hand whenever needed. Between the two compartments, an adjustable holder fits different sized water bottles, making it the perfect setup for staying hydrated on the go.

• 100 % Recycled Polyester Ripstop (RPET)
  
• Main pocket with double zip
  
• Space for water bottle between two compartments
  
• Back side detaches as a dog's drinking bowl
  
• Spacious phone pocket 
  
• In-built poop bag pocket
  
• Magnetic treat pocket
  
• Stretchy mesh pocket for toys
  
• Reflective logo patch
• Made in China

Height 21cm

Width 15cm

How can I order products from the online store? 
You can order products by selecting the products you want, adding them to the shopping cart, and following the instructions at checkout.

How much does the shipping cost?

The shipping cost vary depending on the chosen shipping method, the size of the order and the destination country. You can see shipping costs on the checkout page or on the view cart page if you type your country and your ZIP code.

We provide free shipping for orders over 75€.

Customer outside of EU are responsible for possible import customs and taxes.

How long does delivery take?

Europe: Orders to Europe are shipped with GLS, DHL or FedEx based on customers preference, location and the size of the order. Generally the delivery time to Europe is from 2 to 8 business days.

Rest of the World: To countries outside Europe orders are shipped with DHL or FedEx. Generally the delivery outside Europe is from 2 to 8 business days.

Please note that the delivery times are estimates and may change especially during holiday seasons. 

How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number that allows you to monitor the progress of your order.

What should I do if the product is defective or broken upon arrival?
Please inspect your order upon reception and contact us as soon as possible at hello@woollywolf.co if the item is defective, damaged or if you receive the wrong item.

How can I return or exchange a product?
You can return or exchange a product by following the return instructions found on the 'Return, Exchange & Refund' page.

Do you ship internationally?
Yes, we generally offer international shipping. However, some exceptions may apply. Please note that shipping costs and delivery times vary depending on the destination. We provide several shipping methods. Please note that we currently do not deliver to all countries — availability will be confirmed during the checkout process.

How can I pay for my purchases?
We accept several different payment methods, including:

Credit Cards: Visa, MasterCards, American Express. Credit card payments are made by Stripe payment gateway

Apple pay, Google pay, ShopPay

Klarna

Paypal

Paytrail: The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted: Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oy.

Gift card

Choose the payment method that suits you best at checkout.

Is it safe to buy from your online store?
Yes, our online store uses secure payment processes and SSL encryption to protect our customers' personal information.

What should I do if I forget my password?
If you have forgotten your password, you can reset it by clicking on the "Forgot Password?" link on the login page. Then follow the given instructions to set a new password.

How can I contact customer service?
You can contact our customer service by emailing us at hello@woollywolf.co or through the 'Contact Us' form. 

We will get back to you as soon as possible during business hours. Please note that it may sometimes take a couple of days to receive a reply.