The Borealis Pile Fleece Jacket is designed for cozy adventures near and far. Made from warm recycled pile fleece with a smooth recycled fleece lining, the dog jacket delivers high performance without compromising on style. The stunning pattern turns heads on both forest trails and city walks.

The dog jacket is designed to cover key muscle groups while allowing natural freedom of movement. Its mantle-style construction makes it easy to put on and take off, while an elastic webbing belly strap ensures a comfortable and adjustable fit. For a clean, finished look, the webbing can be guided under the pocket.

For added durability and protection, the belly panel is made from durable ripstop fabric with a fleece lining, helping to keep the belly area warm and dry. The collar is also reinforced with ripstop fabric and fleece lining, providing structure and helping it stay upright in windy conditions.

The jacket packs into its own pocket, which can also store small essentials like poop bags. A collar outlet and a discreet opening beneath the pocket provide easy access to both collar and harness, so you can dress your dog without adjusting their gear.

Reflective details improve visibility in low-light conditions, keeping your dog safe and comfortable—wherever your adventures take you.

• Main material GRS-certified 100 % Recycled Polyester (RPET) 
  
• Double-layered fleece for extra warmth and wind resistance
  
• Designed to keep key muscle groups warm without restricting movement
  
• Mantle-style construction for easy on and off
  
• Elastic cord adjustments at the collar, neck, and back for a tailored fit across breeds and sizes 
  
• Adjustable elastic leg bands 
  
• Packs into its own pocket
  
• Quick-access to reach the collar 
  
• Opening beneath pocket for harness access
  
• Reflective details for improved visibility in low light
  
• Gear loop on the back to attach an LED light
  
• Durable Duraflex buckle
  

How can I order products from the online store? 
You can order products by selecting the products you want, adding them to the shopping cart, and following the instructions at checkout.

How much does the shipping cost?

The shipping cost vary depending on the chosen shipping method, the size of the order and the destination country. You can see shipping costs on the checkout page or on the view cart page if you type your country and your ZIP code.

We provide free shipping for orders over 75€.

Customer outside of EU are responsible for possible import customs and taxes.

How long does delivery take?

Europe: Orders to Europe are shipped with GLS, DHL or FedEx based on customers preference, location and the size of the order. Generally the delivery time to Europe is from 2 to 8 business days.

Rest of the World: To countries outside Europe orders are shipped with DHL or FedEx. Generally the delivery outside Europe is from 2 to 8 business days.

Please note that the delivery times are estimates and may change especially during holiday seasons. 

How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number that allows you to monitor the progress of your order.

What should I do if the product is defective or broken upon arrival?
Please inspect your order upon reception and contact us as soon as possible at hello@woollywolf.co if the item is defective, damaged or if you receive the wrong item.

How can I return or exchange a product?
You can return or exchange a product by following the return instructions found on the 'Return, Exchange & Refund' page.

Do you ship internationally?
Yes, we generally offer international shipping. However, some exceptions may apply. Please note that shipping costs and delivery times vary depending on the destination. We provide several shipping methods. Please note that we currently do not deliver to all countries — availability will be confirmed during the checkout process.

How can I pay for my purchases?
We accept several different payment methods, including:

Credit Cards: Visa, MasterCards, American Express. Credit card payments are made by Stripe payment gateway

Apple pay, Google pay, ShopPay

Klarna

Paypal

Paytrail: The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted: Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oy.

Gift card

Choose the payment method that suits you best at checkout.

Is it safe to buy from your online store?
Yes, our online store uses secure payment processes and SSL encryption to protect our customers' personal information.

What should I do if I forget my password?
If you have forgotten your password, you can reset it by clicking on the "Forgot Password?" link on the login page. Then follow the given instructions to set a new password.

How can I contact customer service?
You can contact our customer service by emailing us at hello@woollywolf.co or through the 'Contact Us' form. 

We will get back to you as soon as possible during business hours. Please note that it may sometimes take a couple of days to receive a reply.