WoollyWolf is a trademark of The Black Fox Company Oy. This page will give you information of our terms and conditions of payment methods, delivery, returns, privacy policies and other terms.
WoollyWolf (Trademark of The Black Fox Company Oy, FI2776630-5)
Mikkolantie 1A, 00640 Helsinki, Finland
We offer full 14 days money back guarantee from the date you receive the order. All returned items must be in original packaging and in good condition. Please note that we don't offer free shipping for returns.
You can pay your order by one of the following methods:
Credit Cards: Visa, MasterCards, American Express. Credit card payment are made by Stripe payment gateway.
Paypal: If you want to pay with PayPal, you must have personal PayPal account for the payment. You can register your Paypal account from Paypal website.
Usually shipments leaves from our warehouse on same or next business day after receiving the payment. There can be occasional delays on holiday seasons.
You can see shipping costs on checkout page or in view cart page if you give your country on ZIP code. Customer outside of EU are responsible for possible import customs and taxes.
Data Security / SSL
woollywolf.co has SSL guaranteed security on every page thus including pages where we manage information from our customer. Such pages are for example checkout page and my account pages.
When you use our web store we collect following information:
- Contact information
- Order and payment information
- Feedback, support inquiries or other message you may send us
We use Google Analytics to analyse our website and how users are using it. Not to give that information to us, you can use Google’s plugin for that: :https://tools.google.com/dlpage/gaoptout.
As you browse our website, advertising cookies will be placed on your computer so that we can understand what you are interested in.
LAW AND JURISDICTION
Woollywolf is a Finnish trademark located in Helsinki, Finland and therefore Finnish law will be applied to all disputes arising under this user agreement. All disputes that can’t be solved with mutual agreement between seller and customer will be solved in the district court of Helsinki, Finland.