How do I wash my Woolly Wolf Hip Pack?

We recommend a gentle hand wash with lukewarm water. Use a mild soap if needed.

Is the Hip Pack water-resistant?

Our hip packs are slightly water-resistant but not fully waterproof. The dense Oxford weave and light protective treatment help repel water, making them great for light splashes or mist. However, we don't recommend taking them out in heavy rain!

What materials are Woolly Wolf Hip Packs made of?

Our Hip Packs are made from 100% Recycled Polyester (RPET).

When will my favorite hip pack color be back in stock?

For the latest updates on restocks and new arrivals, please contact our customer service  at hello@woollywolf.co.

How can I track my order?

As soon as your order ships, we will send a shipping confirmation email containing a link to your tracking information (your OGOship tracking number).

If you can’t find this email or have any questions regarding your delivery, feel free to reach out to us at hello@woollywolf.co.

How do I return a Hip Pack?

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible, the item must be in the same condition that you received it: unworn or unused, with tags still attached, and in its original packaging. For detailed instructions, please visit our Returns Policy page.

Do you ship internationally?

Yes! We offer international shipping to most locations. Please note that shipping costs and delivery times vary by destination. While we strive to ship worldwide, we do not currently deliver to all countries. Availability will be confirmed during the checkout process.

Didn’t find the answer you were looking for?

We’re here to help! Please contact our team at hello@woollywolf.co.